We offer $5 flat-rate shipping across the U.S. or FREE shipping on orders over $100—because who doesn’t love free shipping?!

We process and ship all orders within 24-72 hours of receiving them, so you won’t be waiting long to get your sparkle! You’ll receive an email with tracking info once your order is on its way.

Absolutely! If you’re in or around Lake Geneva, WI, you can select FREE local pickup at checkout. We’ll email you when your order is ready for pickup—usually within 24-72 hours!

Once an order is placed, we try to process it quickly, so changes or cancellations aren’t always possible. But don’t worry—email us at info@bondedbygigi.com ASAP, and we’ll do our best to help!

Once your order ships, we’ll send you a confirmation email with tracking details. Keep an eye on your inbox for updates on your delivery!

We want you to love your Bonded by Gigi purchase, but if something’s not quite right, here’s how it works:

• Returns must be requested and postmarked within 14 days of your purchase date.
• Items must be in new condition, with tags still attached—no odors, pet hair, or signs of wear, please!
• All returns are eligible for store credit only.

Yes, some items are final sale and can’t be returned. This includes:

• Accessories and non-clothing items
• Intimates and leggings
• Sale and clearance items

Customers are responsible for both original shipping and return shipping charges. We recommend using a trackable shipping service to ensure your return arrives safely.

Permanent jewelry is our specialty! It's welded (not clasped), so it stays on for as long as you want. Perfect for marking special occasions or bonding with your bestie! Book your appointment to get linked for life!

Yes! While it’s meant to stay on, you can remove it with scissors or a special tool. If you ever want it back on, come see us again, and we’ll re-weld it for you!

Our trucker hat bar is a one-of-a-kind experience where you and your besties can design your own hats from scratch! Choose your base, add patches, and customize it to your heart’s content. Perfect for bachelorette parties or girls’ trips!

Yes, we do! A Bonded by Gigi gift card is the perfect way to treat your bestie (or yourself)! Available in multiple denominations, our gift cards can be used in-store or online.

We know how important the right fit is, so be sure to check out our size chart on each product page. If you need more help with sizing, feel free to reach out—we’re happy to assist!

We accept all major credit cards, including Visa, MasterCard, and American Express. You can also pay with PayPal, Apple Pay, or Google Pay for quick and easy checkout!

Yes, we do! With our flexible payment plans, you can slay now, pay later. Select the payment plan option at checkout and break your payments into easy installments.

Yes, we do! If you're planning a bachelorette party, girls’ trip, or just want a fun day out with your crew, we offer group bookings for our permanent jewelry sessions and hat bar experiences. Email us at info@bondedbygigi.com to plan your unforgettable event!